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Laptops, desktops and operating systems

Framework Laptop 13 Pro

Framework's business-focused 13-inch laptop, designed to be repaired and upgraded, sold pre-built with Windows or Ubuntu, or as a DIY Edition. It is Framework's first laptop certified by Canonical for Ubuntu 24.04 LTS.

Price from

£1,199

one-off, per device · inc. VAT

Buying model

One-off purchase

Overall adoption risk

Medium

for a 10 to 100 person UK business with in-house IT or an MSP, moving some staff to Linux laptops

Reseller / MSP programme

Yes

Sells through resellers and distributors

Visit Framework Laptop 13 ProAn alternative to Dell Latitude, Lenovo ThinkPad, HP EliteBook, MacBook Air

Risks and mitigations

Overall adoption risk: Medium

For a 10 to 100 person UK business with in-house IT or an MSP, moving some staff to Linux laptops.

Pre-built, Canonical-certified Ubuntu removes most of the set-up and driver risk of the Laptop 13, but the UK terms of sale are written for personal use, repairs are mainly self-service, and the model is on pre-order.

Migration effortThe model is on pre-order, one laptop per pre-order

Likelihood HighImpact Medium

What it means for you
When checked, the 13 Pro was available only to pre-order, with a £100 deposit and shipping stated as January. Framework allows one laptop per pre-order, so a fleet means many separate pre-orders, or contacting Framework.
How to reduce it
  • Contact Framework's business team before ordering more than one or two, and agree how a larger order will be placed and delivered.
  • Plan the rollout around the stated shipping batch, with current laptops kept in use until the new ones arrive.
  • Pilot with one or two laptops from an early batch before committing the rest.
What's left
Delivery dates are estimates under the terms of sale, so the rollout date can move.

Hardware and driversA new model, with its Linux install guide still marked "coming soon"

Likelihood MediumImpact Low

What it means for you
Framework's Linux page lists a compatibility chart for the 13 Pro but marks its install guide as coming soon. Ubuntu is certified by Canonical; for other distributions you rely on Framework's general Linux support and community testing.
How to reduce it
  • Buy it pre-built with Ubuntu, the configuration Canonical has certified.
  • If you use another distribution, choose Fedora, the other one Framework officially supports, and test one unit with your docks, monitors and peripherals first.
  • Roll out firmware updates through LVFS, which Framework uses for this model, with your usual Linux update tooling.
What's left
Early batches of a new model can need firmware fixes, so keep one test machine for updates.

Security and compliance evidenceThe standard UK terms of sale are written for personal use

Likelihood HighImpact Medium

What it means for you
The UK terms say Framework sells to consumers for personal use, and exclude liability for lost profit or business interruption if you use the laptops for business. This applies to the 13 Pro as much as to Framework's other laptops.
How to reduce it
  • Before buying a fleet, contact Framework's business team (business@frame.work) and ask which terms apply to a business order or purchase order, and with which company.
  • Keep the written answer with your purchase records.
What's left
Unless Framework agrees other terms, business buyers rely on the same terms as consumers.

Support depthWarranty repairs are mainly self-service, with a 24-hour response goal for business support

Likelihood MediumImpact Medium

What it means for you
In the UK, the warranty lasts two years. Framework may send you a replacement part and a repair guide rather than fix the laptop, and does not pay for your labour. Its business support channel aims to respond within 24 hours.
How to reduce it
  • Register as a business customer so requests reach the business support team.
  • Keep a small stock of common spare parts and one spare laptop, so a fault does not stop someone working.
  • Back up each laptop before a repair. The warranty does not cover data loss, and a repair may mean reinstalling the operating system.
  • Train one person, or agree with your MSP, to carry out repairs using Framework's published guides.
What's left
The warranty describes replacement parts or a mail-in repair, not on-site visits, so someone on your side does most repairs.

Total costA higher starting price than the Laptop 13, with no volume discounts or demo units

Likelihood MediumImpact Low

What it means for you
The 13 Pro DIY Edition starts at £1,199, against £849 for the Laptop 13 DIY Edition, both VAT included. Framework offers no volume discounts or test laptops, and business purchases are prepaid by card, ACH or wire, or by purchase order arranged through the business team.
How to reduce it
  • Buy one or two laptops first to evaluate, as Framework suggests.
  • For a large order, ask the business team about custom configurations, which Framework offers with enough lead time.
  • Count the set-up time the pre-built Ubuntu option saves against the Laptop 13 DIY Edition in a three-year cost model.
What's left
Upfront cost per laptop stays at list price, though longer life and part upgrades may offset it over time.

When not to switch

If you need laptops in hand now, the pre-order wait may rule the 13 Pro out; check stock of the Laptop 13 or another Linux-ready laptop. If you need Windows Autopilot zero-touch deployment, Framework supports it for US-based customers only. If you have no in-house IT or MSP to carry out repairs from parts, a business laptop with on-site warranty service will be simpler. If you are happy to build and install each laptop yourself, the Laptop 13 DIY Edition costs less. A hybrid setup works well, buying a few 13 Pros for staff moving to Ubuntu while the rest keep their current machines.

Sources

Last reviewed 1 November 2026.